Communication skills are a fundamental tool to becoming a great leader. While simple tasks can often be communicated in a traditional way, the majority of communication is much more complex.
In today’s work environment we are getting away from linear communication. Instead, our communication has shifted to being a two-way street, embracing situations involving teamwork and dialogue.
Over the next few weeks I would like to talk about some key communication skills that leaders need to lead in these challenging times.
Today let's start with the three components to interpersonal communication:
1. Words
2. Voice
3. Non-verbal action
Words tend to be the focus of most people who are trying to communicate, but in reality they may make up only 7-15 percent of the message. The rest of the message is communicated through vocal inflection, tone and body language.
ACTION - So during these hectic times before you communicate be sure to stop... and ask yourself... what tone and body language should I use to best convey my message (the words)!
Over the next few weeks I will be sharing four areas that can help leaders communicate their messages more effectively. So be sure to check back.
In the meantime, if you have any successes or questions about leadership communication Let me know and I will share them with my readers. E-mail Patrick
Wednesday, February 25, 2009
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