A good leader understands the key role communication skills play in their success. Effective Leaders Summarize. A summary is a good way to close a dialogue. The longer or more complicated the message, the more important it is to summarize what was said. People tend to remember the most recent information presented. So in a longer conversation or meeting be sure to do a brief summary. This is also a great way to check for understanding. ACTION: An effective way to close a conversation or meeting is by going over the key points that were discussed. Either you can summarize or you can ask the others to summarize from their perspective. For any action that needs to be taken, be sure to mutually discuss deadlines for their completion. In the meantime, if you have any successes or questions about leadership communication let me know and I will share them with my readers. E-mail me by clicking here
Patrick Donadio is a Certified Speaking Professional and Master Certified Coach. For 20+ years, he has guided leaders to use his IMPACT© process to better communicate, present, listen, shift mindsets, and increase their bottom line. He is one of a few people globally to earn the highest designations in both the speaking and coaching professions. To book Patrick to speak at your next event or to learn more about his executive coaching, call 614-488-9164 or e-mail Patrick@PatrickDonadio.com