"Communicating with IMPACT" - Patrick Donadio, MBA

7 Ways to Say No Going along with my theme from my last post "Not to Do List" I though I would reprint an article I wrote on ways to say "no!" I think many people struggle with telling others “No”. The reason they struggle is because they think they only have two choices. They can either say “yes” or “no”. I try to avoid “all or nothing” thinking. I believe that there are many alternative between the extremes. So here are several different ways I share with my clients on how they could say no: 7 Ways to Say No: 1) Say NO… with a straightforward explanation – “No, I’m uncomfortable doing that!” 2) Say NO… and give an alternative – “No. I can’t do that today, how about first thing in the morning?” 3) Say NO… and clarify your reason – Help them understand your position. Explain the why. “No. I can’t help you because I made commitment to my family to not work on weekends this month.” 4) Give Preface then Say NO… – “Each year we choose 3 charities to support and I am sor